Icinga Subscriptions

With an official Support Subscription you are backed by professional Icinga engineers. A Repository Subscription gives you access to packages for enterprise Linux operating systems.

Repository Subscription

The Icinga Repository Subscription includes packages for additional operating systems and additional software to extend Icinga. There is no limitation in the number of installations.

Users with a Support Subscription have permanent free access to the repositories. For users without a Support Subscription there is a free 60-days-trial period, please get in touch.

Additional Packages

Icinga supports and provides free of charge operating system specific packages to clients and the community. The following operating systems packages are available with the Icinga Repository Subscription. For development and small scale environments we offer a separate Developer Subscription

RHEL

Amazon Linux 2

SLES

Additional Software

The following Icinga extension is only available with the Icinga Repository Subscription.

Support Subscription

Icinga support engineers provide world-class enterprise-grade support for every official Icinga product. We understand that each business is different, so our plans can be extended dynamically.

 BasicPremiumEnterprise
Response Times
1st Level
NBDNBDNBD
2nd Level
NBD8h4h
3rd Level8h4h2h
Amount of Conditions
Icinga Servers2510
Icinga HostsUnlimitedUnlimitedUnlimited
Support CasesUnlimitedUnlimitedUnlimited
24x7 Support Cases18
Contacts and Channels
Number of Contacts235
Email
Phone
Remote Debugging
Remote Consulting Days12
Core Products
Icinga 2
Icinga Web 2
Icinga DB
Icinga Director
Components
Icinga for Windows
Reporting
Business Process Modelling
Certificate Monitoring
Module for JIRA
Module for Graphite
Module for Elasticsearch
Icingabeat
Director Branches
Module for vSphere®Optional
Additional Services
Repository Subscription
Additional Icinga ServersOptionalOptionalOptional
 

Basic

In addition to the Starter plan another Icinga server and an unlimited number of Icinga hosts is supported.

Premium

In addition to the Basic plan another Icinga server, 1 advanced module and 1 day of remote consulting is included.

Enterprise

In addition to the Premium plan 2 more Icinga servers, all modules and 3 days of remote consulting are included.

Ressources

The following are terms of a legal agreement between you and Icinga GmbH (“Icinga”).

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