Monitoring is rarely a one-person job. Share this webinar with your colleagues.
Icinga has commercial support.
Icinga is open source under GPLv3 and stays that way. What you can buy is a support subscription, delivered by certified Icinga partners in your region. Two situations where teams decide they want one.
Monitoring usually runs on one person’s knowledge
In most organisations, one engineer built the Icinga setup and one engineer understands it. That holds until a holiday, a sick week, or a resignation.
A support subscription puts a team behind that setup, with Level 3 escalation to Icinga’s own developers and custom patches when a fix cannot wait for the next release.
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Sun Chemical has been a support customer since 2022. A small team standardised monitoring across roughly 3,000 hosts on three continents. Read the story
The one system nobody is accountable for
Your monitoring watches everything else. When audit or procurement asks who is accountable for it, open source on its own has no answer.
A support subscription gives you a contractual response time and a vendor of record, without changing the license or the setup you already run.
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ING Diba has monitored 8,000 hosts and over 100,000 services with Icinga since 2012. Outages of customer-facing banking channels beyond four hours are reportable to BaFin. Read the story