IaaS – Icinga as a Service

Icinga 2 is used by many companies in all sizes and allows you to monitor servers, applications, network hardware, services, web pages, etc. However, there is a problem when monitoring external services – many people do not have the view from the outside. You can monitor everything from your own network, but what your customer sees and uses, is not 100% guaranteed to work in this way.
Practically, Icinga 2 has a proven way to integrate Icinga 2 satellites into its own monitoring environment with its cluster and zoning concept. If you want to monitor external services, the satellite zone must be outside of your own network. Our partner NETWAYS started an open source service which offers Icinga 2 in a fully managed or satellite way.
Different locations
Icinga 2 satellite helps you to check your services from your customer’s point of view. Get insights into your service metrics by choosing different locations around the globe.
Currently available locations:

  • US West
    North California
  • Europe
  • Asia/Pacific

Available Checks
There are multiple preselected check plugins available for the most common scenarios. Monitor all kinds of different services including your self-operated Icinga 2 monitoring instance. All check plugins include performance metrics like latency, execution time and status codes.
A couple of available plugins for the Icinga 2 satellite:

  • Web service checks
  • E-Mail service checks
  • Availability checks
    Ping, ICMP, TCP/UDP
  • Icinga 2
    Icinga 2’s customized protocol

Try the satellite for free
Full Icinga instance with Icinga Director and Grafana
Perhaps a satellite is not enough and you consider replacing your current setup. There also is a full featured Icinga instance with web based configuration and an integrated performance metric solution.
Easy configuration of your hosts and services. We offer a set of preconfigured common checks based on our varied and long lasting expertise of monitoring projects.

  • System health
  • Network protocols
  • Databases
  • Application servers

Graphed metrics help you to identify load peaks immediately. Every time Icinga 2 runs a check it also collects performance metrics. Those can be used to help you to find and understand possible bottlenecks in your infrastructure.
Metrics are saved up to 12 months. Full Icinga API support and smooth integration of the most common operating systems makes integration in a breath.
Please feel free to test both installations, the Master and the Satellite. Everything is free for 30 days!
Try the master for free

Make Icinga work better with noise automated suppression using BigPanda

Given that the very development of Icinga arose from the need for additional functionalities in open source monitoring, it’s little surprise that the tool has become indispensable for so many IT professionals. Its configurability and flexibility allow for a sophisticated approach to monitoring, which is both scalable and extensible to large, complex environments.
The 2016 State of Monitoring Report confirmed the popularity of Icinga, with a large number of respondents naming it their primary systems monitoring tool. Of those that reported using the tool, almost 40% stated that they work in an enterprise organization with 1000+ employees. The vast majority reported that they push changes to production several times per day, and that infrastructure changes are deployed a few times per week. But at the same time, 64% stated that their IT team employs 20 or less people. Given the complexity and scale of the environments that Icinga monitors, and the ability of the tool to create sophisticated and detailed checks, it is perhaps understandable that resource-strapped IT teams encounter challenges managing and triaging high volumes of alerts.
Too much of a good thing?
In effect, sysadmins can become victims of their own success. They’ve configured the tool to effectively identify potential problems – but identifying and separating critical issues from warnings and high-impact from low-impact ones is challenging, particularly when dealing with complex, noisy environments.
Plus, most sysadmins don’t just have Icinga alerts to consider. According to the State of Monitoring, almost all Icinga users utilize anywhere from two to 10 additional tools in their stack, which means that multiple systems may trigger alerts related to the same issue. Lacking any form of unification between the various tools, IT teams are left with a pile of manual work to establish relationships amongst alerts before triage can begin. That chaos leads to missed SLAs, long mean time to resolve (MTTR), and, ultimately, customer outages. When you consider the sheer amount of machine data generated by agile, fragmented systems, there’s really no question that the scale goes beyond what any human – or even a small army of humans – is capable of managing.icinga_dash
Alert correlation – why it matters
BigPanda helps companies improve detection, accelerate remediation, and increase productivity through automated alert correlation. For a tool like Icinga, which is capable of doing so much, alert correlation provides an additional – and critical – layer of insight that allows sysadmins to effectively prioritize alerts and know what to do next.
To illustrate, let’s consider a typical “day in the life” of your average app. At any given time, checks on the app could complain of a whole host of issues: disk space, CPU consumption, low memory. Depending on the nature of these issues, some might be urgent while others aren’t. Some that aren’t urgent may be precursors to future high severity events. How do you know what matters and what to do next? Enter BigPanda.
The BigPanda correlation engine consumes alerts generated by Icinga, in addition to any other monitoring tool an organization might be using, and then normalizes and groups them into related, high-level incidents. This not only significantly reduces the number of items that IT has to deal with, but it also centralizes alerts from all monitoring tools into a single pane of glass for easy management and tracking. BigPanda automatically enriches incidents with contextual information – such as runbooks, metrics, related incidents, and configuration items and code deploys – helping you quickly gain the understanding required to properly prioritize and remediate incidents.
The BigPanda integration: How it works
BigPanda intelligently correlates alerts across monitoring systems by evaluating three main parameters:
Check: analyzing similar checks or error conditions across alerts and alert sources is a strong indicator that items are related.
Time: the rate at which related alerts occur. Alerts occurring around the same time are more likely to be related than alerts occurring far apart.
Context: the host, host group, service, application, cloud, or other infrastructure element that emits the alerts. Alerts are more likely to be related when they come from the same components of your infrastructure.
Every new alert generated by Icinga will be automatically correlated against existing active incidents in BigPanda. If there’s no match, a new incident will be created. The system works out-of-the-box, without requiring customers to define an explicit set of rules or build a dependency model for their environments. However, BigPanda customers can customize the correlation rules to suit unique requirements based on their specific systems, applications, topologies, and division of duties. On average, BigPanda users benefit from compression rates upwards of 90% between raw alerts and correlated incidents.
The best part? BigPanda can be set up in minutes with clicks, not code. We offer a tight and seamless integration that supports both Icinga and Icinga2, and is ready in a few easy steps.
To learn more about how BigPanda supports Icinga, click here or get started for free.
This is a guest blogpost by our partner BigPanda.

Icinga: Monitoring as a part of a holistic infrastructure

Icinga: Monitoring as a part of a holistic infrastructure
Icinga makes monitoring, something so many of us do poorly, a lot easier. One of the greatest things about Icinga is that it was created with configuration management in mind. It uses a file-based configuration structure while also having a robust API to encourage remote automation and triggering of events.
As we started adopting Icinga as our main monitoring solution across the board at OlinData, it became even clearer that we wanted this deeply integrated into the platform we were deploying in our clients’ infrastructures. In late 2015 we began building a product to automate what we were already doing manually by creating OpsTheater. Icinga 2 is one of the core components in OpsTheater. This allows us to do a bunch of cool stuff right from the start.
Monitor all of OpsTheater
Because we write the puppet-glue between all the OpsTheater components it becomes very easy to make sure the OpsTheater core tooling is all monitored from the very beginning. We know if all the components of OpsTheater are up and running, if the disks are getting full, or the servers CPUs are too saturated, when the last puppet run on a machine was too long ago, or when Elasticsearch stops accepting logs.
Monitor everything else
opstheaterSince monitoring is already installed with OpsTheater with numerous implementation examples on our own platform, it makes it easier for your team to adapt and adopt monitoring into your organization. There are numerous templates we’ve created and embedded to monitor everything from an Apache Server, to making sure your routers are functioning properly. Icinga 2’s roots are built from Nagios, so it can use the depth of plugins created for Nagios created to monitor just about everything. This makes it require very little effort from your team to monitor things like AWS, DigitalOcean, Cisco devices, and services of all kinds on any operating system.
Easily create monitoring profiles for standard tools.
Because we use puppet to glue the parts of OpsTheater together, we have created puppet profiles for different pieces of software that many clients use. Those profiles already include all the metrics someone would typically like to monitor for those tools anyway, making the whole monitoring deployment a bit easier. Now, all we need to include on a webserver is the opstheater::profile::icinga::nginx puppet class and presto, nginx is monitored.
Standardize monitoring across OpsTheater users
By using OpsTheater in different environments we learn a lot. Usually those lessons are not specific to that environment, so why not apply those lessons in OpsTheater and make them available for all users? Bit by bit all of the environments will have much better monitoring, which in the end benefits all involved.
Continued Reading…
This is a guest blogpost by our partner OlinData. Please see our training offers for more information about public training in Amsterdam provided by OlinData.

Icinga Training in the United States by Shadow-Soft

shadowsoftA couple of months ago we started our Icinga partner program. We are happy to have couple of great partners online right now and much more to come. One of our goals was the ability to provide an Official Icinga Training near YOU. We are happy to announce, that our US partner Shadow-Soft offers a training  at the end of March and you have the chance to get trained on the full stack based on an Icinga Fundamentals and an Icinga Advanced training.
Please join Shadow-Soft and Icinga March 29, 2016 – April 1st

More about the Icinga Training


Icinga 2 Fundamentals Training

With this Icinga 2 fundamentals training you will get an overview of the new configuration format. You will gain in-depth inside in the Open Source Monitoring software Icinga, its add-ons as well as the monitoring of modern IT infrastructure. Best practices and the brand new Icinga Web 2 are also a big part of that training.

Icinga 2 Advanced Training

Build on the foundations of the fundamentals course, you’ll learn the advanced monitoring features coming with Icinga 2. Among high availability and cluster concepts you will gain insights into database, Java and VMWare monitoring. Integration with tools like Logstash and Graphite is another important part of the advanced training.

Icinga Shop – We are ready for Christmas!

Christmas is coming closer and the demand for really cool presents is growing rapidly. But we are here for you if you need us and therefore we are happy to launch our brand new Icinga Shop.
For a couple of years people have been asking us for various Icinga swag and the only answer we had was: “We are thinking about that!” It took some time but now we launch with a couple of products like mugs, hoodies, shirts and of course stickers. The mugs are Made in Germany and the high quality hoodies and polos are embroidered on demand.
The result is amazing and we are happy to offer you gluten free, organic and of course local stuff. Right know we are not able to deliver to every destination but we are working on adding new countries on a monthly base. You need a mug for your girlfriend, a hoodie for your father in law or a sticker for your grandmother? Here we are!
We are sure that you want to order right now. Let’s go and add some stuff to your cart and please don’t forget – Eric is not included.